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Case study

Lean processes teams actually keep

Three light processes, a decision log, status updates and a retro format, that made a data team calmer and faster.

Context

A data engineering team serving many stakeholders at once.

Challenge

Decisions got lost, stakeholders kept asking about the status of their data, and retros felt repetitive.

Approach

  • Rolled out a decision log, so we wrote down what we decided and why.
  • Introduced regular status updates on data ingestion, so people didn’t have to ask.
  • Introduced a retro framework that turned conversations into follow-ups.

Outcome

Sprint throughput rose by 18%.

What I learned

Good processes are small. If people need a manual to follow it, it won’t last.